FLOWER PEARL CHARM NECKLACE

We offer free UK shipping on orders over £35.

Orders are dispatched within 1–2 working days using tracked delivery.

Standard UK delivery usually takes 2–4 working days from dispatch.

You’ll receive tracking details by email once your order has been sent.

We offer international shipping to many locations, including the EU, USA, Canada, Australia, New Zealand and the UAE.

If your country isn’t available at checkout, please contact us and we’ll be happy to provide a shipping quote.

We aim to dispatch all orders within 2 working days.

Orders are sent using tracked services, usually via Royal Mail. Larger orders may be shipped with DHL, FedEx or DPD.

Estimated delivery times

• Europe: 5–7 working days
• Rest of the world: 7–10 working days
  

Please allow a few extra days for delays or customs processing.

Tracking details will be sent by email once your order is dispatched. Please allow up to 24 hours for tracking to update.

Duties & Taxes

Orders delivered outside the UK may be subject to import duties and taxes. These charges are the responsibility of the customer.

For more information, please contact your local customs office.

We offer 30-day returns from the date of delivery.

Items must be returned unused and in their original condition.

Returns can be started easily through your customer account using our online returns portal.

If you checked out as a guest, you can create an account using your order email to access your return.

All orders are carefully packaged, making them perfect for gifting.

Our products are designed to be joyful, thoughtful pieces — ideal for birthdays, special occasions or a treat for yourself.

Please contact us at info@mydoris.co.uk if you have specific packaging requirements or leave us a note during checkout.

Need help with your order?

Our team is always happy to help — just get in touch and we’ll get back to you as soon as possible.

Get in touch with our team via email: info@mydoris.co.uk or via our contact form